[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8},"actionData","errors","root",{"_52":53,"_54":55,"_56":57,"_58":16,"_59":16,"_60":61,"_62":16},"routes/form",{"_9":10},"formData",{"_11":12,"_13":14,"_15":16,"_17":18,"_19":20,"_21":22,"_23":24,"_25":26,"_27":28,"_29":30,"_31":32,"_33":34,"_35":16,"_36":37,"_38":39,"_40":41},"insertedAt",1746828490968000300,"updatedAt",1746832748518000400,"deleted",false,"portalId","6a763f834eca4efe928ed4c6a37372c3","id","79c3ffa2cc574f4c818b604f541343ed","boardId","67126345d6bb1fa72142afb3","name","🌐 Landing Pages y Sitios Web","type","form","thanksMessage","

Thank you for submitting your ticket.

","description","Tengo problemas al crear o editar mi landing o sitio web.","icon","window maximize outline","tags",[],"anonymous","lastPublishedForm","54a38c311a8f482f95a3d20bd6500924","body","{\"rows\":[{\"id\":\"row-7\",\"columns\":[{\"id\":\"col-8\",\"element\":{\"id\":\"elem-9\",\"props\":{\"value\":\"\",\"placeholder\":\"Tony \",\"description\":\"Description\",\"label\":\"Nombre\",\"validationRules\":{\"required\":true},\"settings\":{\"inputWidth\":100,\"defaultValue\":\"{{{user.firstName}}}\\n\\n\"},\"name\":\"Texto corto\",\"schema\":{\"type\":\"string\"}},\"input\":\"EditText\"}},{\"id\":\"col-11\",\"element\":{\"id\":\"elem-10\",\"props\":{\"value\":\"\",\"placeholder\":\"Leo\",\"description\":\"Description\",\"label\":\"Apellido\",\"validationRules\":{\"required\":true},\"settings\":{\"inputWidth\":100,\"defaultValue\":\"{{{user.lastName}}}\\n\\n\"},\"name\":\"Texto corto\",\"schema\":{\"type\":\"string\"}},\"input\":\"EditText\"}}]},{\"id\":\"row-13\",\"columns\":[{\"id\":\"col-14\",\"element\":{\"id\":\"elem-15\",\"props\":{\"value\":\"\",\"placeholder\":\"ex: myname@example.com\",\"description\":\"Description\",\"label\":\"Email del usuario\",\"validationRules\":{\"required\":true},\"settings\":{\"inputWidth\":100,\"defaultValue\":\"{{{user.email}}}\\n\\n\"},\"name\":\"Correo\",\"schema\":{\"type\":\"string\",\"format\":\"email\"}},\"input\":\"Email\"}}]},{\"id\":\"row-31\",\"columns\":[{\"id\":\"col-32\",\"element\":{\"id\":\"elem-33\",\"props\":{\"value\":\"\",\"placeholder\":\"\",\"description\":\"Description\",\"label\":\"Cuéntanos tu problema\",\"validationRules\":{\"required\":true},\"settings\":{\"inputWidth\":100},\"name\":\"Texto largo\",\"schema\":{\"type\":\"string\"}},\"input\":\"LongText\"}}]},{\"id\":\"row-42\",\"columns\":[{\"id\":\"col-29\",\"element\":{\"id\":\"elem-30\",\"props\":{\"description\":\"Description\",\"label\":\"Capturas de pantalla o videos mostrando el error\",\"validationRules\":{},\"settings\":{},\"name\":\"Apego\",\"schema\":{\"type\":\"array\"}},\"input\":\"Attachment\"}}]},{\"id\":\"row-37\",\"columns\":[{\"id\":\"col-38\",\"element\":{\"id\":\"elem-39\",\"props\":{\"description\":\"Description\",\"validationRules\":{},\"settings\":{\"inputWidth\":100},\"name\":\"Captcha\",\"schema\":{\"type\":\"string\"}},\"input\":\"Captcha\"}}]},{\"id\":\"row-34\",\"columns\":[{\"id\":\"col-35\",\"element\":{\"id\":\"elem-36\",\"props\":{\"value\":\"ENVIAR\",\"placeholder\":\"Submit\",\"description\":\"Description\",\"label\":\"Label\",\"validationRules\":{},\"settings\":{\"fluid\":true},\"name\":\"Botón\",\"actions\":[{\"type\":\"create-card\",\"variables\":{\"list\":\"08aeb846c39942279a85c7f14e772cbc\",\"name\":\"Ticket Portal {{{form.data.elem-9}}}{{{form.data.elem-10}}} -\",\"description\":\"

{{{user.name}}}⁠

{{{form.data.elem-15}}}⁠

Solicitud:
{{{form.name}}}⁠

{{{form.data.elem-33}}}⁠

\",\"members\":[\"659d4f75f4f81d7994e4b992\"]}}]},\"input\":\"Button\"}}]}]}","variables",{"_42":43,"_44":45,"_46":47},"var3",{"_48":51},"var2",{"_48":50},"var1",{"_48":49},"text","\"user\".\"firstName\"","\"user\".\"lastName\"","\"user\".\"email\"","portalConfig",{"_19":18,"_73":74,"_75":76,"_77":78,"_79":80,"_81":82,"_83":84,"_85":86,"_87":88,"_89":90,"_91":-5,"_92":93,"_94":95,"_96":95,"_97":-5,"_98":-5,"_99":100,"_101":102,"_103":104,"_105":-5,"_106":-5,"_107":108,"_109":-5,"_110":111,"_112":-5,"_113":114,"_115":116,"_117":118,"_119":95,"_120":-5},"portalLayout",{"_67":68,"_69":70},"i18n",{"_63":64,"_65":66},"isSpecialRoute","needsTrelloPowerUp","origin","https://soporte.supersonics.one","imagesDeferred","language","es","custom",{},"footer",[],"menu",[71],{"_19":72},"homepage","images",{"_207":208,"_209":210,"_211":212,"_213":214},"texts",{"_193":194,"_195":196,"_197":198,"_199":200,"_201":202,"_203":204,"_205":206},"generationVersion","2","config",{"_159":16,"_160":161,"_162":16,"_163":164,"_165":-5,"_166":167,"_168":-5,"_169":-5,"_170":-5,"_171":-5},"css",{"_135":-5,"_136":157,"_138":-5,"_139":-5,"_140":-5},"formCss",{"_135":-5,"_136":137,"_138":-5,"_139":-5,"_140":-5},"contact",{"_129":130,"_131":132,"_133":134},"primaryLangs",{"_127":64,"_128":64},"casePrefix","Request-","customTranslations","supportedLangs",{"_64":126},"showBranding",true,"free","blocked","showAgentInfo","agentInfo","Agent","requesterInfo","{{{requester.name}}}","botName","Hippo Automation","botLogo","showRating","timezone","America/Santiago","pupType","platform","trello","hideSearchField","accessSettings",{"_121":95,"_122":95,"_123":-5,"_124":-5,"_125":-5},"viewVersion",1,"installedAddOns",[],"enabled","sharedFieldsConfig","signInEnabled","signUpEnabled","signupRestrictedByDomains","signInWithEmailPassword","signInWithConfigs","Español","adminLang","portalLang","website","https://supersonics.one","instagram","https://instagram.com/supersonicsmkt","linkedin","https://linkedin.com/company/supersonicsmkt","advanced","simple",{"_141":142,"_143":144,"_145":146,"_147":148},"theme","themeConfigs","typologies","body-text-color","#333e63","primary-color",{"_149":150,"_151":152,"_153":154,"_155":156},"button-text-color","#FFFFFF","header-background-color","#006fc2","a",93,"r",0,"b",194,"g",111,{"_141":142,"_143":158,"_145":146,"_147":148},{"_149":150,"_151":152,"_153":154,"_155":156},"announcementEnabled","boards",[189],"useBannerOverlay","footerLinks",[],"headerLinks","blocks",[172],"views","searchBox","pages","analytics",{"_19":173,"_25":174,"_29":-5,"_175":-5,"_119":95,"_176":177,"_178":179,"_180":-5},"b1EREh_8e-NzukbD9k9Qk","forms","order","title","¿Cómo te podemos ayudar?","blockConfig",{"_181":95,"_182":183,"_184":26,"_185":186,"_187":188},"accessPolicyId","allChildren","viewStyle","list","subType","selectedItems",[],"emptyState","hide",{"_23":190,"_31":191,"_29":192,"_19":22},"Support Ticket Management","headphones","Here is a template that I use everyday to manage incoming IT requests in my company. \n\n**Email to Board**\nOnce you have setup the email to board feature, you can receive new requests straight to the board! \nMy company uses Google Suite, so I have the Trello board email address set up as an alias to an IT support email address and the requests come straight through to the board. I have also set it so that any emails to the Trello board email, are put straight into a folder so it doesn't clog up the inbox.\n\n**Email to board setup**\nhttps://help.trello.com/article/809-creating-cards-by-email\n\n**Labels**\nThere are labels named with priorities, low, medium and high, as well as a \"requires approval\" label that can be used for things that perhaps require permission, such as making purchases.\n\n**Airtame Trello App**\nWe have Airtames in our office and I use the Trello integration to display my IT Support board on a TV so that other members can see what's going on.\n\nI hope you find this template as useful as I do!","headerTitle","Bienvenidos a Soporte Supersonics","searchPlaceholder","Busca lo que necesites","searchButtonText","Search","spacesTitle","What can we help you with?","announcementTitle","Announcement title","announcementContent","You can put your announcing content here.","portalName","Soporte Supersonics","favicon","https://hippo-files.com/public/6a763f834eca4efe928ed4c6a37372c3/images/favicon_1746486783538.jpeg","social","https://hippo-files.com/public/6a763f834eca4efe928ed4c6a37372c3/images/social_1747074413344.png","logo","https://hippo-files.com/public/6a763f834eca4efe928ed4c6a37372c3/images/logo_1746828304840.png","banner",""]